Shipping Methods and Charges

All desk orders require special consideration in shipping and delivery. Because these items are large and heavy, we must ship them via Standard Delivery with special in-home furniture carriers. As a result, these oversized items incur a Standard Delivery shipping surcharge in addition to the regular shipping charges noted below. Shipping surcharges are noted on an item's product page and in your Shopping Cart.

Furniture that is shipped with an in-home delivery service via Standard Delivery will be placed inside the main threshold of the home. Because of our commitment to exceptional customer service, JustDesks also offers Premier Delivery for many oversized items in our collection. Upon delivery, the Premier Delivery carrier will unpack, place these furnishings in the room of your choice and discard the packing materials for you. (Assembly service is not provided.) If Premier Delivery is available for an item, it will be presented as an option on an item's product page. The furniture carrier will contact you to schedule a delivery time. Deliveries are scheduled within a four-hour window. If you are unable to meet the delivery driver at your scheduled appointment time, please call in advance to reschedule your delivery. If delivery cannot be scheduled within 10 days, applicable storage fees will be added to the shipping cost and applied to your credit card.

Standard shipping Charges are based on the total price of an order and outlined below:

Price of item: $250.00 and Up
Shipping Cost: 12% of item cost

How to Receive Your Shipment

If you have ordered furniture from JustDesks, your order may be shipped via an in-home freight carrier. Most carriers schedule deliveries Monday through Friday between the hours of 9:00 a.m. and 5:00 p.m.

You must be present to receive, inspect and sign for your delivery. Please DO NOT arrange to have shipments dropped off when no one is home. When the carrier contacts you, please make note of the company’s name and phone number. This will be very helpful if you need to contact them for any reason. It is essential that you contact the carrier should you need to reschedule your delivery appointment. If you chose Premier Delivery, the delivery agent(s) will place your item(s) in the room of your choice, unpack the furnishings and remove the packaging from your home. Unfortunately, assembly service is not offered at this time. Should the delivery agent not perform all aspects of the Premier Delivery service you ordered, please contact JustDesks Toll Free 1-888-543-7440 at the time of delivery so that we may assist you.

JustDesks employees take great care in packaging your order to ensure safe transport to your home. Although these items are packaged properly, in some instances transit-related damage may occur. It is imperative that you inspect your order carefully when it arrives. Take the time to personally note any damage to your furniture and to the packing materials on the delivery receipt. Do not sign the shipping documents without recording details of transit damage. (For example: the furniture is scratched, dented, cracked and the box is crushed on the top corner, punctured or wet.) Allowing the delivery agent to notate any damages will interfere with our ability to file a damage claim on your behalf.

Upon inspection, if you find that your merchandise is damaged, you may choose to refuse the delivery. Damages must be reported to JustDesks at the time of delivery by calling us Toll Free 1-888-543-7440. JustDesks will be unable to assist you in repair or replacement of damaged merchandise if it is not thoroughly inspected and documented as described above, and if not reported to JustDesks within 3 days of delivery.

Freight companies are instructed to deliver items during the time frame scheduled with you, our customer. However, if you find that your furnishing(s) were delivered when you are not at home, please do not move the boxes. Contact JustDesks immediately for further instructions.